Return Policy
Published: Wednesday 02nd April 2025
Returns
Proof of purchase is required. Keep your invoice and receipt safe. All Items are shipped from various locations around Australia, please decide on your product carefully as they cannot be returned if packaging is opened and used. Return freight is to be paid by the customer. All warranties for faulty products are dealt with directly with Databit IT or to the manufacturer directly. Replacement parts or units will be provided by the manufacturer, example: HP/Lenovo etc. The products we retail are chosen based on the best manufacturers warranties and specs. Replacement or repairs will be either done onsite or your closest authorised repairer. When a product cannot be repaired or is of generic brand, we can assist with replacement via RA return and will provide you with RA number and return address. Please contact us if you need assistance with your warranty claim.